Summary of Qualifications

Creative and versatile user interface designer with solid background in graphic design. Possesses strong conceptualization, design and layout skills. Adept at transforming complex requirements into visually appealing and usable interfaces. Dedicated user advocate with deep knowledge of interface standards and best practices. Proven ability to balance business with user needs and technical capabilities. Strives to deliver clean, simple, intuitive, engaging and usable interfaces that accelerate user productivity.

Education

COOPER U - San Francisco, California, 2005
Interaction Design Practicum

HUMAN FACTORS INTERNATIONAL - San Francisco, California, 2004
The Art and Science of Web Design

USABILITY PROFESSIONALS' ASSOCIATION - Phoenix, Arizona, 2003
Usability Seminar

Completed several college courses on Design and Color Theory

Employment History

Prudential Real Estate and Relocation - 1999 - 2006
Lead Graphic User Interface Designer/Interaction Designer Chosen as lead graphic designer on Interaction Design team. Met with business partners to gather and refine business requirements. Created and updated numerous process documents and fully documented final designs. Collaborated with developers on implementation and business requirement solutions. Assisted with quality assurance testing and defect remediation. Supported and enhanced Prudential brand in all designs. Worked on several large, multi-year projects for both Real Estate and Global Relocation. Responsible for creating all final web ready graphics, including all layout images, buttons and icons.
  • Trained team members in techniques of creating screen shots with Photoshop and how to prepare web graphics.
  • Created Microsoft Visio wireframes templates and Photoshop actions and palettes that shortened screen mockup time.
  • Standardized source file creation and naming conventions that streamlined design update and file modification processes.
  • Designed mockups in Photoshop and assisted user testing of prototype screen layouts in joint application development sessions.
  • Advocated user needs on all projects that ensured products met well-established web design methodologies and led to user satisfaction and productivity.
  • Showcased Prudential's commitment to advances in technology by designing and simplifying Client Center web application that enabled online authorization for moves.
  • Documented projects with functional behavior specifications, application style guides, content type specifications, use-case diagrams and descriptions and detailed task flows.
  • Created Visio wireframes and suggested changes to business processes for the Global Service Platform that utilized customized Microsoft CRM 1.2 application, increasing efficiency and reducing complexity.
  • Assisted with major redesign of a custom extranet application, including the design, prototyping, user testing and graphic creation, that was used by brokers and agents that ensured defect-free final product and high quality image of Prudential Real Estate.
  • Created graphical items on demand, including custom logos, department posters, PowerPoint graphics and elements for internal websites on team management, time tracking and commutation.
As part of the Interaction Design team, won Champions of Change Award in 2000 and 2003 for innovative implementations that ultimately saved money; won Business Value Award in 2001 and Chairman's Award in 2000.

Avnet Electronics - 1999 - 1999
Prototype Designer Selected to support acquisition of Marshall Electronics by Avnet on three-month project. Made several mocked up prototype screens in Photoshop, supported mergers of various applications and created/developed multiple working prototypes.

Wazzu Corp - 1998-1999
Web Designer Recruited by start-up .com company providing e-commerce template sites to consumers. Created site template designs in Photoshop and hand-coded HTML and CSS using Macromedia HomeSite. Incorporated proprietary coding into each template.
  • Received Employee of the Month Award in 1998 for producing numerous high quality templates for end-users.
  • Created unique templates featuring forward-thinking designs that enhanced company's large selection of storefront templates.

References available upon request

Technical Skills

  • Adobe Photoshop and Illustrator
  • Macromedia Flash
  • Hand code HTML/CSS
  • User-centered Interface Design
  • Microsoft Visio Wireframe Creation
  • User Interface Use Case Diagrams
  • Print Design
  • Design Research
  • Navigation Design
  • Application Style Guides
  • Use Case Descriptions
  • Information Architecture
  • Taskflow Documentation
  • Detailed Taskflow Diagrams
  • Functional/Behavioral Specifications
  • Rapid Prototyping
  • Microsoft CRM 1.2/3.0 Customization